Project description
Thunissen Bouw uses SitePodium to inform their clients (apartment buyers) about the progress of their project.
Parkzicht Phase 3 refers to two apartment buildings at the foot of some sand dunes. Project Manager, Mauro Shintu, is responsible for the project and administers SitePodium. On average, he publishes 1 or 2 updates a week to keep residents informed.
During construction, communication with the residents was very important. In fact, it was the reason Mauro decided to use SitePodium. In total, Thunissen Bouw have 25 clients, and they have 86 followers on SitePodium. Mauro knows that some of the company’s clients have family in Australia and Curaçao following the project through SitePodium. He finds it cool that his use of SitePodium is appreciated that way. Thunissen Bouw actively promoted SitePodium both before and during construction activities. They sent all residents regular newsletters, in which they repeatedly mentioned that anyone could follow the project using SitePodium. After each newsletter, they watched their follower count increase. They also informed their broker that potential clients could follow the construction through SitePodium.
Results
- The biggest added value for the company was the high level of customer satisfaction they received in relation to the project.
- SitePodium created more exposure for Thunissen Bouw — it’s a quick and easy word-of-mouth 2.0.
Experiences with SitePodium
“It’s really cool that I can stay up to date with all progress during the construction. Using SitePodium is super easy. Thanks to the notifications, I immediately know when new pictures have been published. The information comes right to my phone as soon as it’s available. I can then easily share those pictures on Facebook and Twitter. The pictures are high quality, making it easy for me to print a beautiful photo album. My parents and girlfriend also enjoyed following the construction through SitePodium.”
Bart Wals, Future Parkzicht resident
“Keeping clients up to date on project developments is becoming more and more important. Using SitePodium costs me little time and I receive a lot of positive responses. Residents really appreciate that they can follow along with the construction through SitePodium. They especially like the fact they receive notifications every time new pictures are published. It’s great that I can administer SitePodium completely using just my phone, I don’t need a computer at all. I simply walk through the construction site, snap a few pictures and in just seconds they are published on SitePodium so that our customers are informed.”
Mauro Shintu, Project manager